Managed IT Services

Your Outsourced IT Department for Unmatched Efficiency
Empower your business with our Managed IT Services that handle everything from routine maintenance to emergency support, ensuring your IT systems operate smoothly and efficiently.
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Wollongong Network Administrator

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Comprehensive IT Support for Micro and Small Businesses

Small businesses often grapple with IT challenges that can detract from their core objectives. By choosing Network Administrators, you gain a partner who understands your needs and delivers reliable IT solutions that streamline operations, reduce downtime, and foster business growth.
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Why Choose Us As Your IT Partner

At Network Administrators, we recognise the unique challenges faced by micro and small businesses in the Illawarra region. Our Managed IT Services are designed to act as your complete outsourced IT department, ensuring that your technology needs are met without the complexity or costs associated with larger IT firms. Leveraging partnerships with industry leaders like Microsoft, Lenovo, and Acronis, we provide expert, localised services tailored to empower your business's growth.

Our Partners

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Our Managed IT Service Plans

Network Administrators can provide IT support tailored to your business’s unique needs. Whether you require a simple hourly break-fix service, ongoing hardware maintenance on a monthly basis, or comprehensive cyber security to safeguard your data, we’ve got you covered. We work closely with you to fill any gaps in your tech management, ensuring your business operates smoothly and securely.

Adhoc Schedule

Assistance on an hourly rate basis. Perfect for start-ups and 1-4 employee businesses.

Network Maintenance Schedule

Monthly maintenance to keep your systems running at peak performance. Let us handle your IT, so you can focus on what matters most—growing your business.

Disaster Recovery Schedule

Comprehensive support that covers network maintenance, advanced cyber protection, and reliable backup solutions for your data and applications, including Office 365.
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Stop Losing Money to IT Issues

Are you spending too much on unproductive staff who get sidetracked by constant IT problems? Without a dedicated IT team, minor technical glitches can escalate into costly downtime, diverting your team from their core tasks. Contact us today for a free consultation, and see how our IT services can keep your operations smooth and your staff focused on what they do best.
Enhance your business operations

Tailored IT Service Plans

Choosing Your Ideal IT Support
With our approaches to your IT needs, we have your business needs covered through our different levels of support options.

Adhoc Schedule

Our ad-hoc service provides flexible, on-demand IT support when you need it most. Whether you’re facing an unexpected technical issue or require assistance with a specific problem, we’re just a call away. With no long-term commitments, you can rely on our expert team to resolve issues quickly and efficiently, helping your business stay on track. This service is perfect for businesses that need occasional IT help without the need for a full-time support contract.

Network Maintenance Schedule

Our network maintenance schedule is designed to keep your IT infrastructure running smoothly and efficiently. We perform regular, proactive checks on your network, ensuring all systems are updated, secure, and optimised for peak performance. Our maintenance includes monitoring for potential issues, performing necessary updates and patches, and addressing any vulnerabilities before they become problems. By scheduling routine maintenance, we help prevent downtime, improve security, and ensure that your network remains reliable, so you can focus on your business without worrying about IT disruptions.

Disaster Recovery Schedule

Our disaster recovery schedule is a structured plan that ensures your business can quickly recover from unexpected events like data loss, cyber attacks, or system failures. We regularly back up your critical data and applications, ensuring they are securely stored and easily accessible in case of an emergency. Our schedule includes testing of recovery processes to guarantee that, in the event of a disaster, we can restore your systems with minimal downtime. With our disaster recovery schedule, your business will be protected from data loss and equipped to bounce back quickly, keeping your operations running smoothly even in the face of unexpected challenges.

What clients say about our work and dedication

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I would like to take this opportunity to thank you and Theo for the extremely professional manner in which you have administered our computer and internet programs for the Motel. In particular, I sincerely appreciate:

  1. The way in which you make yourself available to attend to any problems or glitches we may encounter from time to time. It is remarkable how fast you attend our offices at the Motel to rectify or change any aspects of our computing system as may be required from time to time.
  2. The upgrading, installation or downloading of more advanced systems as suggested by you.

It is a great comfort for me to know that we have your professional assistance to back us up from time to time.

Frank Kayle
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We first met Boz when we started our company back in the year 2000 while he was working for a local computer store.

Boz ventured out on his own and due to the relationship we had with him, it was natural for us to move our IT requirements to his new business.

We have always found Boz to be extremely knowledgeable and easy to talk to about technical matters in “lay” terms. With technology constantly advancing and it being such an integral aspect of a business’ growth and expansion, we know that nothing is ever an issue for Boz, and that he will always find a solution for our requirements. Boz is always contactable, and we can count on him to help with that 5:00pm Friday afternoon issue.

Alison Noronha
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Boz and Theo keep us up and running! Always there when we need them and with thoughtfulness and understanding of fitting into our times with our clients too.

On top of being great at their work, they are lovely to work with. A great combination. I heartily recommend them.

April Traynor
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Our company Paco Jaanson has locations across 3 states and Network Admin have been looking after our IT software and hardware needs for over 10 years, helping us at each step of our growth.

Boz does a super job dealing with IT issues raised by our staff, breakdowns that occur from time to time as well as helping us with IT strategy for the years ahead.

Ari Zorlu
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Working with Network Administrators has completely transformed the way we handle IT. Their team is always responsive, knowledgeable, and willing to go the extra mile to make sure our systems run smoothly. Since partnering with them, we no longer worry about slow computers, internet outages, or security threats. They’ve helped us streamline our operations with reliable hardware and proactive maintenance, allowing us to focus on growing our business.

I can’t recommend them enough for any business looking for dependable IT support!

Gary R

Managed IT Services FAQs

What exactly are Managed IT Services?

Managed IT Services involve outsourcing your business’s IT operations to a specialised provider like Network Administrators. We handle everything from maintenance and updates to support and disaster recovery, ensuring your IT systems operate efficiently and securely.

How can Managed IT Services reduce my business costs?

By outsourcing your IT needs to us, you can reduce costs associated with hiring and training IT staff, minimise downtime through proactive maintenance, and optimise your IT operations to run more efficiently, cutting unnecessary expenses.

What happens if I have an IT emergency?

We offer emergency support for any IT issues. Our team is available to swiftly address and resolve critical problems to minimise downtime and keep your business running smoothly.

Can you customise IT services to fit my specific business needs?

Absolutely! We tailor our IT services to match the unique needs of your business. After assessing your IT infrastructure and business objectives, we propose a service plan that best aligns with your goals.